FAQs

FAQs2026-03-12T14:49:00-07:00

The Most Frequently Asked Questions

What is Uniweb?2026-03-12T14:33:37-07:00

Uniweb is a leading American manufacturer of high-quality retail and pharmacy shelving, fixtures, cabinets, gondola systems, modular rooms, and racks. We’ve been proudly building durable, space-optimizing solutions in the USA since 1970.

Are all Uniweb products made in America?2026-03-12T14:33:50-07:00

Yes. Every product is designed and manufactured in the United States.

Who does Uniweb serve?2026-03-12T14:33:59-07:00

We serve pharmacies, retail stores, industrial facilities, offices, and any business that needs flexible, high-strength storage and merchandising solutions.

What are Uniweb Quick Kits?2026-03-12T14:34:08-07:00

Quick Kits are complete, ready-to-assemble shelving and workstation packages (including Slimline Gondolas, System 88, Wall Workstations, Pony Workstations, and Checkout Workstations). Everything you need ships directly to you so you can be up and running in hours—no missing parts, no waiting.

What pharmacy-specific solutions do you offer?2026-03-12T14:34:17-07:00

We offer counter wall fixtures, pharmacy wall fixtures, Rx gondolas, Rx end caps, Rx locking units, and full Rx bay systems. Our systems provide continuous inventory shelving with no breaks, letting staff reposition trays without removing drugs and accommodate the tallest bottles. Most pharmacies see 17–50% more storage capacity without expanding their footprint.

Do you offer modular rooms?2026-03-12T14:34:26-07:00

Yes. Our modular consultation and secure storage rooms are strong, attractive, and far less expensive and faster to install than conventional construction. Clients have installed them in multiple locations with excellent results.

Can you build custom fixtures or fabricate to my specifications?2026-03-12T14:34:39-07:00

Absolutely. Our custom metal fabrication and build-to-print services let us create exactly what you need for unique spaces or branding requirements.

How do I place an order?2026-03-12T14:34:48-07:00

You can browse the shop categories on the website, click “Contact Sales” in the menu, or call us at (800) 486-4932 for expert help designing your layout or placing a bulk/custom order.

Do you ship nationwide?2026-03-12T14:34:58-07:00

Yes. Quick Kits and most standard products ship directly to you anywhere in the U.S. For large or custom orders, we’ll provide a shipping quote when you call.

Do you provide installation help?2026-03-12T14:35:09-07:00

All products include detailed installation instructions. We also have a full library of product videos and downloadable instructions in our Resources section. Our team is available by phone if you need additional guidance.

What if I need replacement parts or accessories later?2026-03-12T14:35:20-07:00

We stock a complete range of parts and accessories and ship them quickly. Just let us know the model or part number.

Can I download a catalog?2026-03-12T14:35:35-07:00

Yes – visit the Resources section for the full catalog, installation instructions, and video library.

How can I see what other customers say?2026-03-12T14:35:43-07:00

Check our Google Reviews. Pharmacies and retailers nationwide (including H-E-B, independent pharmacies, and more) have been partnering with us for 15+ years because of our quality, fair pricing, and responsive service.

How do I contact Uniweb?2026-03-12T14:35:52-07:00

Contact our sales team or Call us anytime at (800) 486-4932. Our team is ready to help with design, quotes, orders, or technical questions.